How is process mapping primarily used in an organization?

Process mapping is primarily used in organizations as a visual representation to identify inefficiencies. This technique allows teams to graphically depict the flow of tasks, decisions, and interactions within a process, helping to clarify how work is done. By visualizing the process, organizations can pinpoint areas where delays, redundancies, or bottlenecks occur, making it easier to identify opportunities for improvements. The clear illustration provided by process mapping facilitates discussions around potential enhancements, enabling teams to collaborate on solutions effectively.

Other methods like allocating resources or focusing on team building and quality control, while important in their own right, are not the primary focus of process mapping. Instead, the core purpose of this technique lies in enhancing understanding of workflows and processes to foster greater efficiency and effectiveness within the organization.