What is the purpose of 'Process Mapping'?

The purpose of 'Process Mapping' is to visualize and improve business processes. By creating a visual representation of a process, organizations can better understand the flow of activities, identify inefficiencies, and pinpoint areas for improvement. This clarity allows teams to collaborate effectively, discuss potential changes, and streamline operations. The visual nature of process mapping aids in communication among stakeholders, ensuring that everyone involved has a clear understanding of how tasks are interconnected and where bottlenecks or redundancies may exist.

Visualizing processes through mapping also facilitates the analysis of current workflows, which can lead to enhanced productivity and quality in outputs. It serves as a foundational step for various methodologies, including Lean and Six Sigma, which focus on continuous improvement. Ultimately, the goal of process mapping is to enhance the overall efficiency of business operations, making option B the most aligned with its purpose.