Which approach is essential for total quality management?

In total quality management (TQM), involving all employees in improvement efforts is essential because it promotes a culture of continuous improvement and collective responsibility. This inclusive approach acknowledges that quality is not the sole responsibility of management or a specific team but requires commitment and input from every level of the organization. By engaging all employees, organizations enhance collaboration, empower individuals to share their insights and ideas, and create an environment where everyone feels invested in and accountable for quality outcomes. This holistic involvement helps foster innovation, increase morale, and ultimately leads to better overall quality in products and services, aligning with the core principles of TQM.

The other approaches mentioned do not support the fundamental principles of TQM. Short-term gains may lead to quick fixes that do not address underlying quality issues, and reducing team members could limit the diversity of perspectives and skills necessary for effective quality management. Additionally, focusing solely on product quality overlooks essential aspects such as process improvements and customer satisfaction, which are crucial for achieving and maintaining total quality management.